Contact Us


Email:

  thepinkthreads@gmail.com

 

Good Day!

We strive for customer satisfaction, so peruse the following sections. They contain important information about our products. Please contact us with any questions via email.

Payment

We prefer Paypal for your purchases, but we do accept cashier and personal checks, as well as money orders. Bars of gold are also excepted.

Shipping

Items are shipped within 2 business days of receipt of payment. We will let you know via an email when your payment is received, and when we plan to ship your item.

Delivery within the United States is via USPS first class mail. Most people receive their items within 7-10 business days. If you haven't received your purchase within 10 days, please contact us so we can investigate the delay.

Refunds and Exchanges

We want you to be 100% satisfied! If you're not completely happy with your purchase, please contact us within 7 days to arrange a return and refund or exchange. Return shipping costs for items are the customer's responsibility, and there is a 13% restocking fee applied to credit card purchases.

Please read the item descriptions carefully before you decide. They are accurate to the best of our ability as are the photos. Keep in mind that colors will display differently on every computer monitor.

 

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